Caregiver Background Check Services

February 1, 2023

Found a nanny and now you need to run a background check? Learn more below:

What checks do our background services include?

For U.S. Candidates:

  1. Social Insurance Number Trace: Verifies the candidate's SIN and provides an address history.
  2. Sex Offender Registry Search: Checks if the candidate is listed on any state, territory, or tribal sex offender registry.
  3. Global Watchlist Search: Reviews various domestic and international watchlists to ensure the candidate is not a threat.
  4. National Search: A broad search across a compilation of criminal databases and records across the United States.

For Canadian Candidates:

  1. International Search (or Adverse Media Search): Look for any international records or media mentions that could indicate potential risks.
  2. Global Watchlist Search: Similar to the USA package, this search checks international watchlists for any matches.

Note: You can only run a background check for a Canadian candidate on

How do I initiate a background check?

To initiate a background check, follow these steps:

  1. Log into your account and navigate to the Settings section.
  2. Select Subscriptions and Payments.
  3. Scroll down to find the Background Checks' section.
  4. Click on Run A Check. A new window will appear.
  5. In the new window, enter the candidate's country, state/province, and email address.
  6. Before proceeding, ensure to check the box under the candidate's information to confirm the statement: “We intend to hire this candidate, dependent on the results of the background check for any convictions directly related to its duties and responsibilities.”
  7. Click Next to continue to the payment page.
  8. Complete your request by finishing the payment process.

After submitting your request, we will contact the candidate to request additional information needed for the background check. Please allow 3-5 business days for the background check process to complete.

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Although we may be a self-serve nanny service, we are still very much devoted to helping families and caregivers succeed in their search for a match through our site. Our customer support team is always here and happy to offer any advice to our potential and existing customers.

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